Fuser

Workspace Billing

The workspace's plan, seats, shared credits, spend limits, and invoices.

A workspace has its own billing — separate from the personal billing of any individual member. The workspace pays for the work done inside it, with shared credits, its own subscription, and per-member spend limits to keep usage in check. This page covers the Workspace Billing tab.

If you're looking for your personal subscription and credits, that's Billing & Plans.

Workspace plans are always Teams

Every workspace runs on the Teams plan — there is no Indie or Professional workspace. The "plan" controls are about credit packs and seats, not tier. If you don't need shared credits, multiple seats, or per-member spend controls, work on a personal account instead.

Where to find it

Open Settings from the workspace switcher and pick the Workspace Billing tab. Both Owners and Admins can open this tab and manage billing — regular members can't.

The tab has two modes, switched by a toggle at the top:

  • Billing — plan, seats, credits, payment methods, invoices.
  • Spend Limits — per-member monthly credit caps.

Workspace plan

The plan card shows the workspace's monthly cost, the credit grant, the renewal date, and the payment method on file. Since every workspace is on the Teams plan, "plan changes" here mean adjusting credit packs and seats rather than switching tiers.

Two things take effect immediately and the rest defer to the cancellation flow:

  • Credit-pack changes apply immediately. The previous billing period closes and a fresh one starts at the new credit pack — credits do not prorate.
  • Seat changes apply immediately and are prorated on your next invoice. Adding a seat charges the prorated remainder of the current period; removing a seat credits it.
  • Cancellation ends the subscription at the end of the current paid period, then enters a 7-day grace period (see below).

Seats

Workspaces include a base seat count (10 on the Teams plan), with the option to add more for a per-seat monthly fee. The Seats card shows your base seats, how many are in use right now, and a control to add or remove paid seats.

When all seats are full, new invitations are blocked until you free a seat (remove a member or cancel a pending invite) or buy more. The card surfaces the seat-add cost up front so there's no surprise on the next invoice.

Pending invitations count toward seats

A pending invitation reserves a seat the same way an active member does. If your seat usage looks higher than the member list, check for unaccepted invitations.

Cancellation & the 7-day grace period

Cancelling the workspace subscription (from the plan card or the Stripe Billing Portal) doesn't immediately cut off access. Two things happen:

  1. Grace period (7 days). Members keep full access for 7 days after cancellation. The workspace continues to function — generations still draw from the remaining credit pool. This window exists so you can re-subscribe without losing the team's work in progress.
  2. Credit redistribution to the owner. Any credits remaining in the workspace pool when the subscription ends are transferred to the workspace owner's personal credit balance — they aren't refunded or lost. The transfer happens as part of the cancellation flow.

After 7 days, the workspace becomes archived: members lose access, and any new generation request returns a forbidden error. Re-subscribing within or after grace restores access.

Plan for the credit transfer

If your workspace pool has tens of thousands of credits when you cancel, those credits land on the owner's personal account — not split among members. If credits should go elsewhere, drain the pool intentionally before cancelling, or transfer ownership first.

Workspace credits

Workspace credits are the pool every member draws from when they generate inside the workspace. The balance is shared — when one member runs an expensive video render, the whole team's pool drops by that cost. Use Spend Limits below to cap individual members so one rendering session can't empty the pool.

The Workspace Credits card mirrors the personal credits card from Billing & Plans: it shows the current balance and a Top up button (Owner / Admin only) for one-shot credit purchases on top of the monthly grant.

Unlike personal accounts, a workspace must have an active subscription before it can buy top-up credits — there's no pay-as-you-go on a workspace without a base plan.

Auto-recharge

The workspace can have auto-recharge configured the same way personal accounts do — pick a balance threshold and a recharge amount, and Fuser tops up automatically when the workspace pool drops below the threshold. See the personal Auto-recharge section for the exact mechanics — the workspace tab uses the same UI.

The same caveat applies: a valid payment method on the workspace is required for auto-recharge to fire.

Spend Limits

Switch the tab to Spend Limits to see per-member monthly caps. This is how you prevent one member from accidentally draining the workspace pool with a long video render.

Each member row shows:

  • The member's name and role.
  • Their current calendar-month spend.
  • Their cap — preset buckets from 5K credits up to Unlimited, configurable per member.

The default limit applied to new members is set in Workspace Settings → Access Defaults → Default Spend Limit for New Members. If no workspace default is set, the system fallback is 50K credits per month. Existing members keep whatever limit they had when they joined; raise or lower individual limits here.

Reset cadence. Member usage resets on the 1st of each calendar month (UTC) — not on the workspace's billing-period anniversary. A member who hits their cap on the 28th has only a few days to wait; a member who hits it on the 2nd waits nearly a month.

What a blocked member sees. When a member hits their cap, their next generation request fails with a Spend limit exceeded error and a toast pointing them at the workspace owner. Their personal credits are not used as a fallback — workspace usage is workspace-only. Raise the limit (or wait for the monthly reset) to unblock them.

Annual billing & volume discounts

Workspace plans can be billed monthly or annually. Switching to annual saves 15% off the monthly equivalent, configured from the plan card. Larger credit packs also unlock a volume discount of up to 10% — applied automatically based on the pack size you pick.

Tax ID

If your workspace needs an EU VAT number, GST/HST, ABN, or any other regional tax identifier on its invoices, add it via the Stripe Billing Portal (linked at the top of the Workspace Billing tab). New invoices issued after you save the tax ID will include it. Past invoices stay as-is — Stripe doesn't retroactively rewrite issued invoices.

Invoices

Workspace invoices live in the Invoices section of the Billing mode. Each invoice has a date, amount, and a PDF download. For older invoices or detailed line items, use the Billing Portal link at the top of the tab — it takes you out to Stripe.

Personal vs. workspace billing

The workspace's plan, credits, payment method, and invoices are entirely separate from your personal Billing & Plans. The split is about which credit pool pays, not who clicks the button.

  • Generations triggered while you're working inside a workspace are paid in workspace credits, regardless of who triggered them.
  • Generations triggered while you're outside any workspace (a personal project) are paid in your personal credits.
  • Each member can have their own personal subscription for their own work; that never affects the workspace.

Permissions for the Workspace Billing tab itself:

ActionOwnerAdminMember
View Workspace Billing tab
Top up workspace credits
Add or remove seats
Change Auto-recharge / payment method
Open the Stripe Billing Portal
Set per-member Spend Limits
Cancel the workspace subscription
Receive remaining credits on cancellation

Removing a member doesn't refund any credits they consumed; their share of the pool is already spent. Their pending invitations are released and their seat is freed.

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